Back office business support is a fancy way of describing those boring and mundane tasks that are a necessary evil for micro and small business owners. It can involve anything from typing up a quote for a client to researching competitors, and just about everything in between.
Baffled by Facebook, bewildered by Twitter, and perplexed by Instagram?
Social media marketing is an important aspect of any micro or small business, but it can be confusing and time consuming. I can set up and manage accounts, so you reap the benefits of having an online presence without the hassle.
Want to be kept up to date about your competition?
The World Wide Web is an incredible resource, but with more than 4.5 billion websites, it can take time to source specific facts and information. I’m a whizz at finding out what you need to know and presenting it in a way that’s easy to understand.
Find yourself dreading the ping of a new email?
Don’t waste any more time trudging through your inbox. I can manage your account, so the ones requiring action are highlighted, and all the bumph goes in the bin.
DOCUMENTS, SPREADSHEETS & PRESENTATIONS
Are your invoices, reports, or presentations looking a bit tired?
Whether it’s a Word document, Excel spreadsheet, or PowerPoint presentation, I can freshen up your documents or create professional templates from scratch.
Is your website content stopping visitors turning into customers?
There are few things more off-putting than stale content. Whether it's outdated service/product pages or a blog that hasn't seen a new post since 2014, it'll not only be turning off your potential customers, but also harming your Google rankings.
I offer all new clients a one-hour initial consultation free of charge.
Only once I know exactly what you’re after, and we’ve both signed a contract, will you start to incur fees. The rate you’re charged depends on whether you’ve opted to pay by the hour, by retainer, or by project.
BY THE DAY
From £200 per day
This time can be used all at once or split across the month.
Best for for one-off jobs or tasks.
Invoices are issued at month end and payable within 7 working days.
Sometimes it makes more sense to agree a fixed fee for a project.
Best for larger one-off projects.
50% payable upfront & the remainder due upon completion.
Administrative and marketing support for start ups, sole traders, micro and small businesses across North Wales
Your WingWoman offers admin and marketing support to start ups, sole traders, micro and small businesses throughout North Wales.
UK small businesses waste 120 days a year on admin (according to Sage), but with limited resources, it can be difficult for business owners to see an alternative.
Your WingWoman bridges the gap between doing everything yourself and hiring employees.
It might not be something you’ve considered previously, but there are so many benefits to outsourcing – no tax or NI to pay, no sick or holiday pay, no contracts, and no desk space required.
Your WingWoman might be a new name, but with over a decade of administrative and marketing experience behind me, I’m something of an old hand.
Being born and raised in Conwy, which has a thriving entrepreneurial spirit, I’ve always been passionate about local businesses – but now I get to work alongside them and support them.
Outside of work, I’m loving wife to Gem and proud mum to a couple of furbabies. When I’m not bouncing on a mini trampoline, I’ll either be listening to a podcast or have my head buried in a book. I love a good chinwag over coffee with friends and am also partial to the occasional pub quiz!
WHAT PEOPLE SAY
I couldn’t afford to take on employees, so I was running myself into the ground trying to do everything that comes with being a small business owner. Now Jemma handles most of my admin and does it in less than half the time it would take me, allowing me to get on with the important stuff… like baking!
Jemma has helped me so much, she helped to organise my business life on the internet. Where I thought it would be a mammoth task, she showed me how easy it was. Jemma now knows exactly what I am looking for, I am so pleased with all the work she does for me.
In short Jemma has provided excellent, professional, trustworthy and timely support. Her ability to quickly appreciate and understand my business and develop a bespoke range of services is brilliant.
As a self-confessed technophobe, I didn’t know where to begin with a website for my netball club until Jemma came on board. She was a pleasure to deal with and really helped us establish an online presence. This has led to lots of enquiries, new members, and has encouraged existing members to get more involved with social events.